It has been a while since our last playmoTV oriented blog post. Lately we have been announcing new features, support for new devices and channels. I know some of our users are interested in playmoTV itself and I want to share a little more with you guys what we are doing from day to day, the progress we are making, and the main challenges we are facing – both technical and otherwise.
The word seems to be spreading fast. We are getting popular and our user base has been increasing rapidly over the last weeks. Over 60% of our traffic is driven by word of mouth which means you guys are rockin’ it.
The user base has more than doubled in just one month and this has mainly been driven by users originating from the United Kingdom and Ireland. As a consequence there have been growing pains. Some users from the United Kingdom have reported sluggishness during peak hours (8pm – 11pm GMT) and we have even had some downtime caused by overloaded servers.
Our focus is on service stability, robustness and quality. And we are working hard. We have even had to limit our beta user approval rate while increasing service capacity. But hey, this validates the demand for an service like playmoTV, right? Among you are quite a few very engaged and we love staying in touch. A lot of constructive feedback has been exchanged and it has been a very rewarding experience to see some of our users writing lengthy e-mails with debug information and suggestions. I keep getting surprised by how much effort everyone is willing to put into making playmoTV an even better service.
At the end of the day playmoTV needs to become a sustainable operation and we fully intend to charge a small fee coming out of beta. There are number of things we need to do before we start charging – including a failover system and an implentation of a payment solution which still takes a couple of months so you guys will benefit in the meanwhile. Our goal is to create and maintain a great service with an easy configuration charging a modest fee and we are glad that at least some of you agree:
- Your service is top notch and I am waiting for you guys to start taking my damn money
- People would be more than happy to pay for your service if not because yours looks the smartest I’ve seen yet
- I will gladly pay for this service
- I am looking forward to being able to pay you guys for your efforts
- This is amazing. I can’t thank you guys enough. Please let me know if and how I can donate.
- P.S. I’ll happily pay for the service!